Terms & Conditions

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” “the Player”) and Swifty Sports (“we,” “us,” “our,” “the Company”). By registering an account with, accessing, or using any services provided by swiftysports-uk.com, you agree to be bound by these Terms and our Privacy Policy.

These Terms are governed by the laws of England and Wales and are subject to the regulatory oversight of the United Kingdom Gambling Commission (UKGC).

Eligibility to Participate

To register and use our services, you must meet the following requirements:

  • Age: You must be at least 18 years of age. It is a criminal offence for anyone under 18 to gamble in the United Kingdom. We perform age verification checks and may suspend your account until satisfactory proof of age is provided.
  • Jurisdiction: You must be a resident of the United Kingdom. We do not accept players from outside Great Britain.
  • Legal Capacity: You must have the full legal capacity to enter into a binding contract.
  • Personal Use: You may only open one account. Your account is for your personal use only and must not be used for commercial or professional purposes.

Account Rules and Security

  • Registration: During registration, you must provide accurate and truthful information, including your full name, date of birth, residential address, and email address.
  • Verification (KYC): Under UKGC regulations and Anti-Money Laundering (AML) laws, we are required to verify your identity. We may request documentation, including but not limited to a valid passport, driving licence, or utility bills. Failure to provide requested information may lead to account suspension or closure.
  • Account Security: You are responsible for keeping your login credentials confidential. Any activity conducted through your account will be considered your responsibility. Notify our support team at [email protected] immediately if you suspect unauthorized access.
  • Account Inactivity: If your account remains inactive for a period of 12 consecutive months, we reserve the right to charge an administrative fee or close the account in accordance with our inactive account policy.

Financial Transactions and AML

  • Deposits: We accept various payment methods approved for use in the UK, including major debit cards and verified electronic wallets. We do not accept payments from third-party accounts.
  • Withdrawals: Withdrawals are processed back to the original payment method used for the deposit, where possible. You may be required to provide further verification before a withdrawal is processed.
  • Anti-Money Laundering (AML): In compliance with the Money Laundering Regulations 2017, we monitor all transactions. We are legally obligated to report suspicious activity to the National Crime Agency (NCA). We reserve the right to perform Source of Funds (SoF) or Source of Wealth (SoW) checks for compliance purposes.
  • Funds Protection: Player funds are held in separate bank accounts from the Company's operational funds. This meets the UKGC’s “medium” level of protection, ensuring that in the event of insolvency, funds are not considered part of the company's assets.

Bonuses and Promotions

  • General: All bonuses are subject to specific terms, including wagering requirements and time limits.
  • Wagering Requirements: Unless otherwise stated, bonus funds must be wagered a specific number of times before they are converted into withdrawable cash.
  • Fair Play: Any attempt to abuse bonuses or promotional offers may result in the forfeiture of the bonus, any winnings derived from it, and the closure of your account.
  • Variations: We reserve the right to amend, suspend, or cancel any promotion at any time for legal, regulatory, or technical reasons.

Responsible Gambling

Swifty Sports is committed to providing a safe and responsible gambling environment. Gambling should be treated as entertainment, not a source of income.

  • Tools for Control: We provide tools to help you manage your gambling, including: Deposit Limits: Set daily, weekly, or monthly limits on your deposits. Reality Checks: Get alerts regarding your session duration. Time-Outs: Take a temporary break from our platform. Self-Exclusion: You may opt for self-exclusion via our platform or through the national GAMSTOP service, which prevents you from accessing all UK-licensed gambling sites.
  • Support Organizations: If you are concerned about your gambling, we encourage you to seek professional assistance. You can contact: GambleAware: Free, confidential help at 0808 8020 133 or begambleaware.org. GamCare: Specialized support for those affected by gambling problems.
  • Protection: We reserve the right to restrict or close your account if we identify signs of problematic gambling behavior.

Prohibited Activities

You are strictly prohibited from:

  • Using automated software, bots, or any other artificial intelligence to influence the outcome of games or betting.
  • Colluding with other players to manipulate results.
  • Engaging in fraudulent activities, such as using stolen payment cards or falsifying identity documents.
  • Using our platform for any illegal purpose, including money laundering.

Failure to adhere to these rules will result in immediate account termination, forfeiture of all funds, and potential reporting to law enforcement and regulatory authorities.

Dispute Resolution

We aim to resolve all complaints quickly and fairly.

  • Internal Complaints: If you have a grievance, please contact our support team at [email protected]. We aim to acknowledge your complaint within 48 hours and provide a resolution within 8 weeks.
  • Alternative Dispute Resolution (ADR): If you are not satisfied with our final decision regarding a dispute, you may refer the matter to an independent ADR provider, such as the Independent Betting Adjudication Service (IBAS).
  • Deadlock: If we are unable to resolve your dispute, we will issue a "deadlock letter," which allows you to proceed with an ADR referral.

Limitation of Liability and Changes to Terms

  • Liability: To the extent permitted by law, Swifty Sports shall not be liable for any indirect, incidental, or consequential loss arising from your use of our services. Nothing in these Terms excludes our liability for death or personal injury caused by our negligence or fraud.
  • Changes to Terms: We may update these Terms periodically to reflect changes in law, regulation, or our business practices. We will notify you of any material changes via email or an alert upon login. Your continued use of our services constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms or our services, please reach out to us:

Email: [email protected].

Support Hours: 24/7.

Please remember that gambling involves risk. Only gamble with money you can afford to lose. If you need support, visit the resources listed in our Responsible Gambling section.